Practical artificial intelligence for real business problems

We build machine learning models, automate repetitive workflows, and help Manchester businesses make better decisions with their own data. No hype, just measurable results.

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Data science team collaborating on AI models in a modern office
Machine learning engineer writing code on a laptop

Who we are

Top AI Haven started in 2019 as a two-person consultancy focused on natural language processing for legal firms. Since then the team has grown to twelve engineers, data scientists and project managers based in Manchester.

We work mostly with mid-size companies that have plenty of data but no internal AI team. Typical clients include logistics operators, e-commerce retailers, healthcare providers and financial services firms across the North West.

Our approach is simple: we spend the first two weeks understanding your data and your actual bottleneck before writing a single line of model code. That discovery phase prevents the most common failure mode in AI projects, which is building something technically impressive that nobody uses.

Every model we deliver comes with monitoring dashboards, retraining pipelines and documentation your own developers can maintain. We want you to stop needing us eventually.

What we do

Six core service areas, each tailored to the size of your dataset and the complexity of your problem.

Custom model development

We train supervised and unsupervised models on your proprietary data. Classification, regression, clustering, anomaly detection: the architecture follows the problem, not the other way around. Typical turnaround from kickoff to production-ready model is six to ten weeks.

Natural language processing

Chatbots, document summarisation, sentiment analysis and entity extraction. We fine-tune large language models on domain-specific corpora so they understand your industry vocabulary instead of producing generic responses.

Computer vision

Object detection, image classification and video analytics for quality control, security and retail analytics. We deploy models on edge devices when latency matters, or in the cloud when throughput is the priority.

Predictive analytics

Demand forecasting, churn prediction, lead scoring and price optimisation. We connect models directly to your CRM or ERP through REST APIs so predictions feed into the tools your team already uses every morning.

Data strategy consulting

Before any model can work, your data pipeline needs to be clean, consistent and accessible. We audit your existing infrastructure, design schemas, set up ETL workflows and train your staff on data governance practices.

AI governance and compliance

We help you document model decisions for regulatory audits, implement bias testing and build explainability layers. Particularly relevant for financial services and healthcare clients subject to FCA or CQC oversight.

How a project works

Four phases, clear milestones, no surprises on the invoice.

01

Discovery

We interview stakeholders, access your data sources and define success metrics. This takes one to two weeks and ends with a written scope document you approve before any development begins.

02

Prototyping

Our engineers build a minimum viable model and test it against a hold-out dataset. You see accuracy, recall and precision numbers within three weeks, not vague promises.

03

Production

We containerise the model, set up CI/CD pipelines, connect it to your systems via API and run load tests. Deployment typically happens on your existing cloud provider.

04

Monitoring

After launch we track model drift, data quality and prediction latency. Monthly reports show performance trends, and we retrain the model when accuracy drops below the agreed threshold.

Frequently asked questions

Honest answers to the things clients ask us most often.

How much data do I need before AI makes sense?
It depends on the task. A simple classification model can work with a few thousand labelled examples. Complex image recognition might need tens of thousands. During the discovery phase we assess whether your existing dataset is large and clean enough, or whether we need to augment it first.
What does a typical project cost?
Most of our engagements fall between £15,000 and £80,000. A straightforward predictive model with clean data sits at the lower end. A multi-model NLP pipeline with custom training data collection and edge deployment sits at the upper end. We provide a fixed-price quote after the discovery phase so there are no billing surprises.
Do you work with companies outside Manchester?
Yes. About half our clients are based elsewhere in the UK, and a handful are in mainland Europe. We run projects remotely with weekly video calls and shared dashboards. For the discovery phase we prefer at least one on-site day, but it is not mandatory.
Will my data stay confidential?
Absolutely. We sign NDAs before accessing any data. All development happens on encrypted infrastructure, and we never use client data to train models for other clients. Once a project ends, we delete all copies of your data within 30 days unless you ask us to retain them.
Can you integrate with our existing software?
In most cases, yes. We build REST APIs that connect to Salesforce, SAP, Shopify, custom ERPs and data warehouses like Snowflake or BigQuery. If your system has an API or accepts webhooks, integration is straightforward.
How long until we see results?
A working prototype is usually ready within three to four weeks of project start. Production deployment takes another two to four weeks depending on integration complexity. Some clients see measurable ROI within the first quarter after launch.

Get in touch

Tell us about your project and we will reply within one business day.

Contact details

47 Bridgewater Lane, Manchester, M1 5AN, Greater Manchester, United Kingdom

+44 161 839 5031

[email protected]

Office hours: Monday to Friday, 9:00 am to 5:30 pm GMT. We aim to respond to enquiries within 24 hours.